Terms

TERMS AND CONDITIONS

XPASS

  • XPasses are void if altered.

  • Currency loaded in the XPasses are non-refundable.

  • A purchase of an XPass entitles one person to a single entry inside Studio XP following the set Operating Hours and ticket prices per age of visitor.

  • All persons entering the Studio XP must pay for admission and/or hold a valid card which has been obtained from ABS-CBN Studio XP, Studio XP’s website, or an authorized third party.  A ticket must be used during its period of validity and is not valid for special events. 

  • Studio XP reserves the right to deny admission, or to require a person already admitted to leave, without refund or compensation, for failure to comply with any of the Studio XP rules, for unsafe, illegal or offensive behaviour, to ensure safety, security or order, or if we consider that the circumstances so require.

  • If X Pass are bought on behalf of other visitors (for example, group bookings), the buyer accepts these Terms on behalf of every visitor and shall ensure that these Terms are notified to and followed by each person in the group.

ADMISSION INTO STUDIO XP AND ATTRACTIONS

  • A marker (information board) is posted at the entrance of each attraction detailing corresponding transactions, activity restrictions, or warnings that apply, for the guidance of all guests.

  • Admission into the attraction activities will be on a “first come, first served” basis. 

  • A Kapamilya guest who wishes to join an activity must queue for himself/ herself at the attraction. 

  • The Studio XP Management reserves the right to alter, suspend, or altogether cease the activities and/or close the attractions for maintenance, remodeling, and/or private events without prior advance notice.

  • As a guideline, Kapamilya guests are not permitted to save places in line, bypass others in line, or exit the line and return to the same place for any reason. Visitors exiting a line must go back to the end of the line if they choose to return. 

  • By entering Studio XP, Kapamilya guests grant Studio XP the right to film, video, record or otherwise reproduce the image and/or voice of any person who enters any Studio and uses the same for any purpose (except for commercial scale) without payment to any person.

  • Studio XP requests that all photographs or video taken by our Kapamilya guests be used for their personal use and enjoyment only. Any use, reuse or reproduction for commercial purposes without the expressed written consent of Studio XP is strictly prohibited.

  • Studio XP reserves the right to refuse to allow photography of any kind as necessary. No commercial photography of any kind is permitted. Specifically, the use of the following equipment is not allowed:

a)100mm lenses

b)Any camera mounted to a vehicle, drone, cart, scooter or other moving objects

  • All Studio XP attractions and shows are protected by copyright. Visitors must have written permission to use photographs and/or videotape of Studio XP images for commercial broadcasting, advertising, marketing or publishing in any medium.

  • We reserve the right to deny admission or to require a person already admitted to leave Studio XP, without refund, liability or compensation if we consider that the circumstances so require.

  • We may from time to time, without prior notice and without refund, liability or compensation, change the operating hours of Studio XP, close the facility or any part of it temporarily, restrict the number of persons having access to the Studios, and/or suspend or cancel any attraction or entertainment program if we consider that the circumstances so require.

BEHAVIOR

  • We expect all to behave in a child-friendly manner.

  • Please show common courtesy to fellow Kapamilyas and our Studio XP staff by not using profanity or engaging in unsafe, illegal, unruly, disruptive or offensive behavior. Such acts may be cause for ejection without refund.

  • For your safety and the safety of others, please refrain from running. 

SECURITY AND SAFETY

Our Kapamilyas’ safety is our utmost priority so we have set the following safety and security procedures and ask for your understanding and cooperation.

There are a number of visible security measures in place, as well as behind-the-scenes security elements. It is our priority to ensure that we are implementing the needed security features while causing minimal impact on the visitor experience.

  • Studio XP reserves the right to refuse admission and exercise the right to search. The decision to refuse entry will be made by the entry and exit guards with the approval of management on duty.

  • Studio XP is committed to maintaining a safe facility and to ensuring that it acts to the extent possible to shield its guests and employees from harm.

  • Studio XP is a “No Firearm and Dangerous weapon” zone.  Dangerous weapons and similar objects that appear to be or can be used as weapons, sharp objects or raw materials that can be used for assembly of weaponry (chains, duct tape); tools; martial arts & self-defense items; explosive & flammable materials, disabling chemicals & other dangerous items and chemical weapons, including mace,  and pepper spray; fireworks and explosives are prohibited.

  • Dangerous Weapon is defined as any firearm, whether loaded or unloaded; any device designed as a weapon and capable of producing death or great bodily harm; any ligature or other instrumentality used on the throat, neck, nose or mouth of another person to impede, partially or completely, breathing or circulation of blood; any electronically-controlled devises such tasers or stun guns or any other device or instrumentality which, in the manner it is used or intended to be used, is calculated or likely to produce death or great bodily harm.

PROHIBITED ITEMS

In addition to all items previously mentioned, the following items are not allowed in Studio XP, at any time:

  • Recreational devices with wheels, such as skateboards, scooters, inline skates or shoes with built-in wheels

  • Alcoholic beverages or any illegal substance or drugs

  • Weapons of any kind, or objects that appear to be or can be used as weapons, sharp objects or raw materials that can be used for assembly of weaponry (chains, duct tape) 

  • Tools

  • martial arts & self-defense items

  • Explosive & flammable materials, disabling chemicals and other dangerous items

  • Chemical weapons, including mace and pepper spray

  • Folding chairs/lawn chairs

  • Large umbrellas 

  • Glass containers (excluding small containers such as baby food jars).

  • Glass bottles

  • Balloons and twisty ties 

  • All Unmanned Aerial Vehicles (UAVs) also commonly known as “drones,” regardless of their size, weight or purpose

  • Magic markers, spray paint and aerosol cans

  • Fireworks and explosives

  • Other items that we determine may be harmful or disruptive

FOOD AND DRINKS

We offer a variety of fresh, delicious food for our Kapamilya guests to enjoy at the Heroes Burger concession stand inside Studio XP; however, we understand that some guests may need to bring outside food and drink into the Studio. This is the list of what food and drinks may be brought inside Studio XP 

  • Distilled drinking water for infant formula

  • Any food required for medical purposes and medically–indicated nutritional supplements

  • Any food required for special dietary needs

  • Canned, jarred, or processed baby food, breast milk and infant formula

  • Liquids including water, juice, or liquid nutrition or gels for Kapamilya guests with a disability or medical condition are permitted "in the absence of suspicious activity"

  • Soft-sided insulated bags no larger than 8.5" wide x 6" high x 6" deep

PETS

Studio XP is an animal-free facility

Exception:

  •   Approved canine service animals are allowed (e.g., seeing-eye dogs). Service animals must be under the control of the owner at all times and should remain on a leash or in a harness.

Exception to the exception:

  •   Attractions that, by their nature, do not allow the presence of service animals (e.g. Kapamilya Theater).

SMOKING/VAPING

Studio XP is a smoke/vapor-free facility.

PROHIBITED ACTIVITES

These activities are not allowed:

  • The sale of goods or services or the display of goods or services for sale.

  • The distribution of printed or recorded materials of any kind.

  • Those that delay, obstruct and disrupt the operation of Studio XP.

  • Unauthorized events, demonstrations or speeches, or the usage of any flag, banner or sign for commercial purposes or to incite a crowd.

  • Photography, videotaping, or recording of any kind for commercial purposes.

  • Engaging in any unsafe act or other act that may disrupt the operation of the Studio XP or any associated facility.

ABS-CBN INTERACTIVE

ABS-CBN Interactive, Inc. ("ABS-CBN") allows you access to the ABS-CBN.com website (the "Website"). The Website is comprised of various web pages operated by ABS-CBN. This Terms of Use shall be applicable to all web pages operated by ABS-CBN.

The Website is offered to you conditioned on your agreement to the terms and conditions of this Terms of Use. Your use of the Website constitutes your agreement to all such terms, conditions, and any rules of conduct as ABS-CBN may implement.

MODIFICATION OF THE TERMS OF USE

ABS-CBN may amend this Terms of Use at anytime in its sole discretion. Any amendments or modifications to this Terms of Use shall be posted in the Website. It is your duty and responsibility to keep yourself informed of such amendments. Further, your use of the Website after the effective date of any such amendments constitute your agreement to comply and be bound by such amendments, including but not limited to the charges associated with the use of the Website, if any.

LINKS TO THIRD PARTY SITES

Other than the web pages operated by ABS-CBN which are linked to the Website, the Website may contain links to other websites (collectively, the "Linked Sites"). The Linked Sites are not under the control of ABS-CBN and ABS-CBN is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. ABS-CBN is not responsible for webcasting or any other form of transmission received from any Linked Site. ABS-CBN is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by ABS-CBN of the site or any association with its operators.

NO UNLAWFUL OR PROHIBITED USE

You acknowledge that:

  1. by using the Website, you will have access to, among others, software, graphics, news, publications, articles, photographs, sound effects, music, animation-style video and text (collectively, the "Content");
  2. the Content may be provided under license by independent content providers, including content contributions from members of said independent content providers (all such independent content providers shall collectively be referred as the "Content Providers"); and
  3. that ABS-CBN and the Content Providers have rights in their respective Content under copyright and other applicable laws, and that you accept full responsibility and liability for your use of any Content in violation of any such rights.

You agree that you will not use any Content other than in connection with the use of the Website and for its intended purpose only. You agree that ABS-CBN has the right, but not the obligation, to remove any Content at any time for any reason including those it deems to be harmful, offensive, or otherwise in violation of this Terms of Use. You acknowledge that you do not have the right to copy, create, publish, distribute, create derivative works from or use any Content except as expressly permitted under this Terms of Use or by the ABS-CBN.

As a condition of your use of the Website, you warrant to ABS-CBN that you will not use the Website, or any of its components, for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Website in any manner which could damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website. You may not sell or auction any accounts, characters, items or copyrighted material in or from the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Websites.

USE OF COMMUNICATION SERVICES

The Website may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

  1. Upload, post, e-mail or otherwise transmit Content that infringes any third party rights, law, regulation or this Agreement;
  2. Impersonate any person or entity, including, but not limited to, any employee, officer or representative of ABS-CBN, its parent company, affiliates and subsidiaries, or falsely state or otherwise misrepresent your affiliation with any person or entity;
  3. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
  4. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
  5. Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
  6. Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
  7. Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
  8. Conduct or forward surveys, contests, pyramid schemes or chain letters.
  9. Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
  10. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
  11. Restrict or inhibit any other user from using and enjoying the Communication Services.
  12. Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
  13. Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
  14. Violate any applicable laws or regulations.

ABS-CBN has no obligation to monitor the Communication Services. However, ABS-CBN reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. ABS-CBN reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

PRIVACY

Any information you provided to Website is used by ABS-CBN for internal purpose only and in connection with the operation of the Website. Except as otherwise expressly permitted by this Terms of Use or the Privacy Statement, or as otherwise authorized by you, ABS-CBN will not give any of the personal information to any third party. However, ABS-CBN does not guarantee the security of any of your private transmissions against unauthorized or unlawful interception or access by third parties. Furthermore, ABS-CBN can (and you authorize us to) disclose any information about you to private entities, law enforcement agencies or government officials, as ABS-CBN, in its sole discretion, believe necessary or appropriate to investigate or resolve possible problems or inquiries, or as otherwise required by law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in ABS-CBN's sole discretion.

ABS-CBN does not control or endorse the content, messages or information found in any Communication Service and, therefore, ABS-CBN specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized ABS-CBN spokespersons, and their views do not necessarily reflect those of ABS-CBN, its parent company, subsidiaries, affiliates, their respective directors, officers and employees.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

PARENTAL GUIDANCE

While ABS-CBN may choose to monitor and take action upon inappropriate Content, chat or links to the Website, it is possible that at any time there may be language or other material accessible on or through the Website that may be inappropriate for children or offensive to some users of any age, nationality or culture. ABS-CBN cannot ensure that other users will not provide Content or access to Content that parents or guardians may find inappropriate or that any user may find objectionable. ABS-CBN does not as a matter of policy pre-screen the content of the materials or communications transmitted by each user. It shall be your responsibility to screen and access Content that are appropriate to your age level and further warrants that you have secured the necessary consent and advice from your parents and/or guardian to avail or use the Website.

INTERRUPTION OF SERVICE

ABS-CBN reserves the right to interrupt use and access to the Website from time to time, with or without prior notice, in order to perform maintenance.

You acknowledge that the access to the Website may be interrupted for reasons beyond the control of ABS-CBN, and ABS-CBN cannot guarantee that you will be able to access the Website whenever you may wish to do so. ABS-CBN shall not be liable for any interruption and/or access delay or failure to the Website resulting from any causes beyond its reasonable control or for any disruptions arising from or attributable to your actions.

MATERIALS PROVIDED TO OR POSTED AT THE WEBSITE

ABS-CBN does not claim ownership of the materials you provide to the Website (including feedback and suggestions) or post, upload, input or submit to Website or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting ABS-CBN, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission, and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. ABS-CBN is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in ABS-CBN's sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

DISCLAIMER OF WARRANTY AND LIABILITY

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. ABS-CBN AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE WEBSITE AT ANY TIME. ADVICE RECEIVED VIA THE WEBSITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

ABS-CBN PROVIDES THE WEBSITE, AND ALL ITS COMPONENTS, ON AN "AS IS" BASIS, and HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES OR CONDITIONS OF ANY KIND, WRITTEN OR ORAL, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLED WARRANTY OF TITLE, NON-INFRINGEMENT, MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, ABS-CBN DOES NOT ENSURE CONTINUOUS, ERROR-FREE, SECURE OR VIRUS-FREE OPERATION OF THE WEBSITE.

IN NO EVENT SHALL ABS-CBN AND/OR ITS SUPPLIERS OR ANY OF ITS SHAREHOLDERS, PARTNERS, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR SUPPLIERS, BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE WEBSITE, WITH THE DELAY OR INABILITY TO USE THE WEBSITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES, CONTENT AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE ABS-CBN.com WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ABS-CBN OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WEBSITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE.

INDEMNIFICATION

At ABS-CBN’s request, you agree to defend, indemnify and hold harmless ABS-CBN, its shareholders, partners, affiliates, directors, officers, employees, agents or suppliers, its licensees, distributors and Content Providers, from all damages, liabilities, claims and expenses, including attorneys' fees and costs, arising from your breach or violation of any of the conditions of this Terms of Use.

SERVICE CONTACT

[email protected]

TERMINATION/ACCESS RESTRICTION

ABS-CBN may terminate your access to the Website immediately and without notice under the following circumstances:

  1. if you breach or violate any of the conditions, obligations or provisions in this Terms of Use and/or Privacy Statement;
  2. if you infringe any third party intellectual property rights or exposes the Website, ABS-CBN, its parent company, subsidiaries and affiliates, and their officers, employees and representatives from any possible damages, liabilities, claim or action for infringement of intellectual property rights;
  3. if ABS-CBN is unable to verify or authenticate any information you have provided;,
  4. upon any act whatsoever you made which is, in ABS-CBN’s sole discretion, inappropriate and/or in violation of the spirit of fairplay, good faith and equity; or
  5. under any other circumstances under law or equity.

The rights of ABS-CBN to terminate your access to the ABS-CBN.com Web Site shall be in addition to any other rights or remedies it may have at law or in equity.

GENERAL

To the maximum extent permitted by law, this Terms of Use is governed by the laws of the Philippines. You hereby consent to the exclusive jurisdiction and venue of courts in the Philippines, without applying any conflicts of law principle which would require application of the law of any other jurisdiction, in all disputes arising out of or relating to the use of the Website. You agree that no joint venture, partnership, employment, or agency relationship exists between you and ABS-CBN, or its parent, subsidiary or affiliate as a result of this agreement or use of the Website. ABS-CBN's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of ABS-CBN’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Website or information provided to or gathered by ABS-CBN with respect to such use. If any part of this Terms of Use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this Terms of Use constitutes the entire agreement between you and ABS-CBN with respect to the Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and ABS-CBN with respect to the Website. A printed version of this Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.

COPYRIGHT AND TRADEMARK NOTICES

All contents of the Website are: © 2013 ABS-CBN Interactive Inc., and/or its suppliers. All Rights Reserved.

TRADEMARKS

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.